Terms and Conditions

Last updated on April 03, 2023

Company

CrawlQ AI Inc (The Company) is a company registered at ‘651 N Broad Street, Suite 201 Middletown 19709 New Castle Delaware, The United States ’having its registered address at ‘651 N Broad Street, Suite 201 Middletown 19709 New Castle Delaware’. Its contact email id is – contact@crawlq.ai

CrawlQ AI Inc The Company is engaged in developing high-end technological products mainly related to the content, automation, and market research domain.

Definitions

• CrawlQ AI Inc, here onwards referred to as “Company” or “CrawlQ” or “CrawlQ AI” or “us” or “we.”

• “Services” term used in this document refers to the “Site,” the “Website,” the “Platform,” the “Tools,” the “Support,” and the “Services” offered by QMS. DEFINE WHAT SERVICE IS. THIS DEFINITION IS INADEQUATE, for instance. “Services shall refer to the content made available under the service page on the website. This includes_____and does not include___”

• “Third Party Tools” term used in this document refers to the third-party analytics tools, plugins, and APIs we work with. For example, Google APIs, scraper API, Amazon Alexa APIs, AI research and Deployment Company, or artificial intelligence system offered through OpenAI’s API.

• “Cloud Service” term used in this document refers to using AWS Cloud services for storage and processing of the data. 

• Account: the main (billing) account for the use of the Services which is created by you when you register for the Services, which will include at least one User-account.

• Subscription: These terms of use govern your subscription with CrawlQ AI Inc concerning the access to and use of the Services.

• You shall refer to the person using the website developed by the Company.

• Website or Site refers to https://crawlq.ai

• The Client shall refer to the person using the services available on the Site developed by the Company.

The rationale for terms and conditions

General terms and conditions outline the rights and responsibilities/duties of you and that of CrawlQ AI Inc. They also set out provisions and agreements within various parties.

Binding Agreement

These terms and conditions govern the use of CrawlQ AI Inc’ Services. The Services are owned and operated by CrawlQ AI Inc. The Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, CrawlQ AI Inc’ Privacy Policy), and procedures that may be published from time to time on its Site by CrawlQ AI Inc (collectively, the “Agreement”). This agreement is binding on the parties using the services/site.

Please read this Agreement carefully before accessing or using the Services. By accessing or using any part of the Services, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access CrawlQ AI Inc’ Services. If these terms and conditions are considered an offer by CrawlQ AI Inc, acceptance is expressly limited to these terms. The Services are available only to individuals who are at least 18 years old.     

Restrictions of use

If you use CrawlQ AI Inc’ Services, you must responsibly use them. You must immediately notify CrawlQ AI Inc of any unauthorized use of your account and/or any other breach(es) of security. CrawlQ AI Inc will not be liable for any acts or omissions done at your end or by you, including any damage(s) of any kind incurred as a result of such acts or omissions.

Without limiting any of those representations or warranties, CrawlQ AI Inc has the right (though not the obligation) to, in CrawlQ AI Inc’ sole discretion, terminate, cancel or deny access to and use of the Services to any individual or entity for any reason. In such cases, CrawlQ AI Inc shall have no obligation to provide a refund of any amount(s) previously paid for availing any of the Services.

Payment

You shall pay CrawlQ AI Inc a fee for the use of the Services. The fees, payment terms, and payment methods are communicated on the Website. The current pricing plan is valid until 1st June 2023.

The pricing and payment methods may change from time to time. Any changes to the prejudice of you will be brought to your attention beforehand. If you do not agree to the changes, CrawlQ AI Inc is happy to discuss further, but the ultimate pricing decision will be that of CrawlQ AI Inc. If you still remain dissatisfied, you can exercise your right to terminate or cancel the Subscription.     

In the event that payment of any invoice has not been received by CrawlQ AI Inc in full and/or on time, CrawlQ AI Inc has the right to send you written notice of default, setting a reasonable term for payment, which term is (also) considered to be a fatal term. 

Parties agree that five days is a reasonable term for payment. In the event that payment has not been made within this reasonable term, CrawlQ AI Inc reserves the right to immediately revoke, suspend or limit your Services. The foregoing is notwithstanding any other right CrawlQ AI Inc might have, such as the right to partially or fully rescind the Services for default. All costs associated with collecting due payments are for your account.

Copyright Infringement

If you believe that material located on or linked to by CrawlQ AI Inc violates your copyright, you are encouraged to notify CrawlQ AI Inc (at contact@crawlq.ai). We will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material.

Intellectual Property

Your use of the Services grants you no right or license to reproduce or otherwise use any CrawlQ AI Inc or third-party trademarks.

The Intellectual Property Rights and trademarks in relation to the Services provided by CrawlQ AI Inc are held by CrawlQ AI Inc or its licensors.

Under the conditions set out in these Terms and conditions, CrawlQ AI Inc will grant to you a limited, personal, revocable, non-exclusive, non-sublicensable, and non-transferable right to access and use Services, insofar as is necessary for the use of the Services.

You shall refrain from any act that infringes the Intellectual Property Rights of CrawlQ AI Inc including – but not limited to – the registration of domain names, trademarks, or marketing campaigns that are identical or similar to any object to which CrawlQ AI Inc holds Intellectual Property Rights, as well as the reproduction, modification, reverse engineering or publishing of the Service, including the Performance, for other purposes than those listed in the Terms and conditions.

Links to third party websites and content posted on other websites

We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which CrawlQ AI Inc’ Services links, and that link to CrawlQ AI Inc’ Services. CrawlQ AI Inc does not have any control over those websites and webpages and is not responsible for their contents or their use. 

By linking to an external website or webpage, CrawlQ AI Inc does not represent or imply that it endorses such a website or webpage. We encourage you to take precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. CrawlQ AI Inc disclaims any responsibility for any harm resulting from your use of external websites and webpages.

Liability and limitation of liability

CrawlQ AI Inc accepts no liability for damages that result from: 

• the use of the Services, the Services being unavailable or the Services not functioning correctly,

• performance being inaccurate, loss of data, or any other cause, to the extent that is permitted under mandatory law.

When CrawlQ AI Inc is liable to Users for damages arising from any cause whatsoever, this liability is at any time limited to paying direct damages up to the amount paid by the User for the Services paid in the previous month.

Direct damage is understood to mean exclusively:

• damage to property;

• reasonable costs incurred to prevent or limit damage to property that could be expected from the event on which the liability is based; reasonable costs incurred in determining the cause of the damage to property.

Any liability of CrawlQ AI Inc for damage other than direct damage (“indirect damages”), including – but not limited to – consequential damages, loss and/or damage of data, loss of profits, and lost sales, is fully excluded.

The limitations and exclusions of liability mentioned in the preceding paragraphs of this article will lapse if and in so far as the damage is the result of intentional or willful recklessness on the part of CrawlQ AI Inc or her managers (“own actions”).

The creation of any right to compensation is always conditional on you reporting the damage to CrawlQ AI Inc in writing as soon as possible after it has come about. Any claim for compensation vis-à-vis CrawlQ AI Inc will be canceled simply by the expiry of twelve months after the damage first arose.

Force majeure

Neither CrawlQ AI Inc nor you are liable to perform any obligation, including any warranty obligation, agreed between the parties if prevented therefrom by force majeure.

Force majeure is taken to mean inter alia: any and all acts of God, power failures, strikes, riots, government measures, fire, natural disasters, pandemics and epidemics, floods, failure of suppliers of CrawlQ AI Inc, shortcomings by third parties which were engaged by CrawlQ AI Inc, disruption of the internet connection, hardware failures and failures in (telecommunications) networks.

Indemnities and warranties

You agree to indemnify and hold harmless CrawlQ AI Inc, its contractors, and its licensors, and their respective directors, officers, employees, and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Services, including but not limited to your violation of Terms and Conditions laid out in this document.

You guarantee that you are entitled to use the Services and that you will act in accordance with the Terms and Conditions laid out in this document.     

The term, Cancellation, and Termination

CrawlQ AI Inc may terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your CrawlQ AI Inc account (if you have one), you may simply discontinue using the Services.  

All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. 

In case of a cancellation or a termination for any reason whatsoever, no obligation to undo any performance already delivered will arise from the termination of the Subscription. 

In case of cancellation or termination of the Subscription, all outstanding invoices will become due immediately. Termination will not have a retroactive effect. If you cancel Your Subscription anytime, the unused units of URL equivalent amount as per your plan will be refunded to your account.

Refund Policy

30-day Refund Policy

We will honor a 30-day action based money-back guarantee from your previous date of purchase if you have not used a completed free trial. 

When you cancel your account, refunds are not automatic. You will need to reach out directly to us within 5 days to receive a refund. Cancellations are defaulted to be set at the end of your billing cycle. 

We will not issue a refund for any months that your account was used outside of our refund policy. 

We will not issue a refund if you have used your account in the same calendar month as your request outside of the 30-day money-back guarantee. Instead, please cancel your account to avoid any future subscription charges.

Refunds are only applicable to the current subscription charge on your account, not for overage charges from the prior month or from additional charges added to your account. We hold our customers responsible for managing their accounts, credit limits, and overages.

Request a Refund

If you meet these conditions, please respond directly to support@crawlq.ai to begin the discussion about a possible refund. To process a full refund, we ask that you cancel your account first to speed up the potential refund process.

We will respond to your request within 24-48 hours. Your refund request will be time stamped and honored from the time you send your email. We appreciate your patience and understanding.

Privacy

Kindly refer to our Privacy Policy (attach link). It may be necessary to transfer your personal data to data centers located outside of your country. You hereby give your permission to do that, if and in so far this is in accordance with our Privacy Policy.

Miscellaneous

This Agreement constitutes the entire agreement between CrawlQ AI Inc and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of CrawlQ AI Inc, or by the posting by CrawlQ AI Inc of a revised version. 

Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Services will be governed by the laws of the state USA (Delaware, United States Law).

Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Arbitration Rules of the Judicial Arbitration by arbitrator(s) appointed in accordance with such Rules. 

The arbitration shall take place in United States and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; CrawlQ AI Inc may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.